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Welcome to Farini Furniture

Refund & Return Policy

Farini Refund & Return Policy

At Farini, we strive to ensure your complete satisfaction with every purchase. In alignment with our commitment to quality and customer service, we offer a hassle-free return policy for your convenience.

60-Day Free Returns

You have 60 days from the date of delivery to return items at no cost. Returns are eligible for products that are unused, in their original packaging, and in the same new condition that you received them.

Initiating a Return

To start a return, please contact our customer support team at support@farini.com. We will guide you through the return process and provide a prepaid return label for your convenience.

Refund Process

Once your return is received and inspected, we will notify you of the approval status of your refund. Approved refunds will be processed within 5-10 business days and automatically applied to your original method of payment.

Exchanges

If you wish to exchange an item, please start the process by contacting customer support at support@farini.com. We will assist you with the steps necessary to complete your exchange swiftly.

Non-returnable Items

  • Items marked as final sale
  • Hygiene products

Unfortunately, we cannot accept returns on these items for hygiene reasons or if they're designated as final sale during purchase.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at support@farini.com. We will arrange for a refund or replacement as soon as possible.

Contact Us

For any questions or concerns regarding our refund and return policy, please don't hesitate to reach out to our customer support team at support@farini.com.

This policy is effective as of [Effective date] and may be subject to future changes.